Railway authorities said the cancellation fees should not contribute to the cattle down to hoard tickets
ticket refund fee from 20% to 5%.
YORK Last night, the Ministry of Railways announced that from September 25 onwards, the standard passenger ticket refund fee reduction, according to ticket refund fee charged 5% of face value tickets. Meanwhile, the country will be the end of September before the step to implement internet components EMU ticket.
last night, the Ministry of Railways announced that from 25th of this month, the passenger ticket refund fee standard adjustments. Under the new fee refund provisions before driving, refund fee per ticket at face value from 20% of total revenue reduced by 5% to total income, calculated in dollars to the nearest, lowest fee refund received by 2 dollars. This is since 1997 the Ministry of Railways ticket refund fee charged the first time since a major reform of the refund fee.
cancellation fees as early as 15 years ago, rules were introduced at the beginning, many tourists on the “Iron boss” to question the high cancellation fees. In 15 years the voices of doubt, the “Iron boss,” the official news release, lower cancellation fees.
■ impact
store cattle should not contribute to the vote
ticket refund fee reduction, many users in the hot microblogging, fearing cancellation fees declining cattle reduced the party’s loss, more tickets during the Spring Festival ticket brokers were hoarding, leading to difficult to get a ticket during Spring Festival, the problem is more prominent.
this regard, the railway department official explained, the biggest beneficiaries of the refund fee is reduced passenger, the ticket scalpers are hoarding constitute a significant effect, but it will not affect the purchase of the spring.
“hard tickets during the Spring Festival passenger main focus for the holidays to return home, is less than the demand caused by the refund fee reduction will not pose a direct impact on the spring.” According to reports, the current railway motor car department has introduced online booking, telephone and other convenient rail service uniform way, and strive to ease the pressure on tickets during the holiday season.
■ afterwards
555 元 less buckle 83 yuan ticket
to 555 yuan a Beijing South Railway Station of Beijing-Shanghai high-speed railway to Shanghai Hongqiao station two other seat tickets, for example, the 1997 version of the refund fee collection standards, passengers need to refund fee refund lost 112 yuan (56 × 2); according to the standard 2006 version of the refund, a refund fee of 111 yuan (555 × 20%=111 million) ; according to new regulations issued by the Ministry of Railways, from the 25th of this month, the passenger side refund the price of 555 yuan a ticket, refund fee is 27.75 yuan (555 × 5%=27.75), rounded to 28 yuan, compared with existing regulations to save 83 dollars.
■ process
“provisions of the King” finally bow
1997 年 12 January, passenger tariff rules implemented in accordance with each ticket refund fee Zhang tickets face value terms, fees per $ 10 (less than $ 10 by 10 yuan) core income, by 10 yuan per ticket face value refund fee charged two yuan and 2 yuan fare refunded. Ministry of Railways to implement the standard refund charges have been repeatedly questioned by the public dismissed as “provisions of the King.”
2006 年 1 January, the Ministry of Railways for ticket refund fee for changes to tickets at face value for each calculation, fees of 20% (rounded to the nearest million). This adjustment allows a lot of friends that “nowhere near enough.”
Yesterday, the Ministry of Railways announced that starting from September 25 to refund fees from the ticket price by 20% of nominal fee to be charged at 5%. This means that passengers will refund the loss of loss of 20 yuan per hundred for every hundred dollars to reduce the loss of $ 5.
>> those lawsuits
★ 2004 年 11 8, Hao to be charged two yuan refund when cancellation fees and no formal invoice on the grounds to sue. Beijing Railway Transportation Intermediate Court of Final Appeal ruling against Hao.
★ 2006 年 2 15, lawyer Li Subin return train ticket was charged a 20% refund fee. Subin that the cancellation fees shall be “Price Act” provisions of the hearing, or is “deprived of the right of consumers to monitor illegal”, then sue. Beijing Railway Transport Court said, “Railway Law” stipulates that a refund fee provided by the railway authorities, the Beijing Railway Bureau received Subin nuclear charge two yuan a refund is not inappropriate, it dismissed the appeal.
★ 2008 年 3 月 20, Xu Jianguo holding tickets to the Beijing West Railway Station refund, by the Beijing Railway Bureau, the total fare charged by a 20% refund fee, Xu Jianguo that receive refund payment provisions were not in the front and back of train tickets for shows, deprived of the right of consumers to information and equal consultation. Final withdrawal of the case.
★ 2008 May, lawyer Dong Zhengwei Bank to the Ministry of Railways and the National Development and Reform Commission issued a proposed “train tickets and related fees should be hearing.” Development and Reform Commission said the authorities had issued a complete refund fee policy recommendations, but no response.
★ 2011 年 7 6, members of the public to 555 yuan Chu toward the new purchase price of a Beijing-Shanghai high-speed rail tickets, refund fee 111 yuan, for Chu towards the new lawyer sued the Beijing Railway Bureau.
■ dialogue with the Ministry of Railways
charges as 5%
through careful calculation
Beijing Times: ticket refund fee system has been implemented 15 years, why the sharp correction in cancellation fees?
relevant person in charge of Railways: The guidelines for the railway sector service satisfaction of the people, to meet the various needs of travelers. Has been reduced ticket refund fee a loud voice, doing a full account of the Ministry of Railways decided to lower cancellation fees will be charged the standard price of 20% from the nominal charge adjusted to 5 per cent recovery.
Beijing Times: Refund fee charges of 20% from the fares charged by adjustment to 5%, this figure is how come?
Ministry of Railways, responsible person: the number of business sectors have been carefully calculated, is a reasonable fee in the range of established standards.
Beijing Times: The standard fee refund is normal to adjust it? Will Spring Festival passenger flow peak change?
Ministry of Railways, responsible person: According to the current announcement, this adjustment is the adjustment of the norm, not with the traffic linkage.
Beijing Times: The end of the opening EMU online ticketing and telephone booking services, how to verify the real name system for tickets tickets were identifiable information?
relevant person in charge of Railways: website and telephone booking tickets will have strict real-name registration system, the check before booking, so you can purchase detailed records of identity information.
EMU before the end of all the network outlets
■ other release
addition to the train station ticket window, ticket outlets booking, telephone booking etc., the end of this month, the National EMU trains will all be online tickets.
Ministry of Railways announced yesterday, following the Beijing-Shanghai high-speed rail in July this year, the Beijing-Tianjin high-speed rail network of ticket sales after the trial, this month, all the country’s G/D/C prefix EMU trains will be fully implementation of online ticketing.
according to plan, Zhengzhou-Xi’an high-speed rail, Wuhan-Guangzhou high-speed rail EMU trains on September 20 has been implemented; Guangzhou-Shenzhen, Nanjing, Hangzhou, Guangzhou-Zhuhai, Hainan East Central, into the irrigation line motor car September 22, the train set has been implemented; the rest of EMU trains come into effect on September 30. National Train tickets online sales website unification: www.12306.cn.
unified railway customer service phone “12306″
for further convenience to passengers booking travel, the railway sector to the national railway customer service center telephone unified as “12306″, and further regulate business processes and customer service standards, through the national railroad passenger Customer Service Center (www.12306.cn), call “12306″ in order to check the train trips, times, fares, tickets and other information over.
In addition, the railway will be through self-voice call center, online manual and website www.12306.cn mail clients, etc., received complaints from passengers, advice and recommendations.
It is understood that online ticketing method of operation is not complicated. Log www.12306.cn website visitors first ticket, first on the home page to download and install security certificates, and register.
select tickets and enter the real name of the dynamic information, you can make payments through online payment. The paid network when tourists into Zhanshang Ju, without tickets, second-generation ID card to travel brush; If travelers use other valid documents, or the station’s ID card is not installed gates can be brush, you need to stop window , outlets, self-service ticket machines for paper ticket before.
“CUP-line payment” to help online purchase
>> relevant
(Reporter GAO Chen) reminded passengers to China Union Pay, ” CUP online payment “will be synchronized to support the railway line ticketing, payment services will be extended to more trips. User login China Railway Customer Service Center (www.12306.cn), registered and selected trips, you can through the “CUP-line payment” to complete payment, enjoy the convenience of online ticketing, heart.
“CUP online payment” (online.unionpay.com) is to meet all of China Union Pay online payment services, and commercial banks together to create a clearing bank card transfer online trading platform. By supporting certification pay, fast pay, regular pay, online banking payment and other payment methods, to provide users with water, electricity and television public utilities payment, charitable contributions, business travel booking, credit card payments, online transfers and other online payment services. User authentication to pay, fast payment and general payments, no open online banking, simply enter the necessary authentication information, you can fast payment, complete the transaction. Currently, 85 banks issued CUP cards can use the “CUP online payment.”
Earlier, China Union Pay has been with the Ministry of Railways and some commercial banks to launch a CUP card ticketing services, has a large station in the country among the 440 trial. Any passenger holding a CUP card, can be found in these stations POS machines and ticket windows on the credit card self-service ticket vending machines.
addition to a signed edition have written are outside the newspaper correspondent Han Xu
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